In today’s fast-paced workplace, it can often feel like only a select few individuals dominate the conversation while others struggle to make their voices heard. As a global communications expert, I have worked with numerous talented professionals who face the same challenge of feeling overlooked despite their hard work and dedication. In my new book, “Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons,” I highlight the importance of communication as a key skill for standing out in the workplace. It’s not about being loud or aggressive, but rather about being intentional and strategic in your interactions.
1. Active Listening: ‘I hear what you’re saying’
One of the most effective ways to make an impact in meetings and conversations is by actively listening to others before voicing your own thoughts. By acknowledging the perspectives of your colleagues and showing that you value their input, you can create a more inclusive and collaborative environment. Using phrases like “I hear what you’re saying” can signal to others that you are attentive and open to different viewpoints, even if you may have a differing opinion. This approach can help prevent misunderstandings and foster better communication overall.
2. Emotional Engagement: ‘I’m excited about this’
Incorporating emotions into your communication can be a powerful way to connect with others and make your message more memorable. By using words like “excited” or “thrilled” to convey your enthusiasm, you can create a sense of urgency and importance around your ideas. Sharing personal anecdotes or stories that resonate with your audience can also help to establish a deeper emotional connection and make your message more compelling. Remember, people are more likely to remember how you made them feel than the specific details of what you said.
3. Strategic Follow-up: ‘Here’s what’s new’
When seeking opportunities or following up on previous conversations, it’s important to be proactive and strategic in your approach. Instead of simply checking in or asking for updates, consider providing new information or insights that can advance the discussion. By framing your follow-up with a fresh perspective or data that supports your position, you can demonstrate your commitment and interest in moving the conversation forward. This approach can help you stand out and make a stronger impression on decision-makers.
4. Highlighting Achievements: ‘Back then …’
While hard work and dedication are essential in any professional setting, it’s also important to showcase your accomplishments and the impact of your contributions. Using the power of contrast, you can emphasize the progress you’ve made and the positive changes you’ve implemented. By framing your achievements in a before-and-after context, you can provide concrete examples of your skills and expertise without coming across as boastful. Remember, it’s not bragging if you can demonstrate the value you bring to the table.
5. Expressing Gratitude: ‘Thank you for …’
Acknowledging the support and assistance of others is a key aspect of building strong relationships in the workplace. When expressing gratitude, be specific about what you are thankful for and why it matters to you. By highlighting the impact of someone’s actions or contributions, you can show genuine appreciation and reinforce positive behaviors. This not only fosters a culture of gratitude and respect but also encourages others to continue supporting you in the future.
Incorporating these smart phrases and strategies into your communication style can help you stand out in the workplace and advance your career. Remember, it’s not just about what you say, but how you say it. By being intentional, strategic, and empathetic in your interactions, you can make a lasting impression and position yourself for success. As you practice and refine your communication skills, you’ll become more confident in expressing your ideas and showcasing your talents to the world.